body{background:var(--bg)}
.shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}
/* Sidebar */
.side{background:var(--ink);color:#d0d5dd;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;border-right:1px solid var(--line-dark)}
.side-brand{display:flex;align-items:center;gap:10px;padding:18px 18px 14px;border-bottom:1px solid var(--line-dark);text-decoration:none;color:#fff}
.side-brand .shield{height:34px}
.side-brand b{display:block;font-size:16px;letter-spacing:-.01em}
.side-brand small{display:block;color:var(--muted-dark);font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase}
.agency-pill{margin:14px 14px 6px;padding:10px 12px;border:1px solid var(--line-dark);border-radius:8px;font-size:12.5px;line-height:1.35}
.agency-pill b{color:#fff;display:block;font-size:13px}
.nav{padding:8px 10px;display:flex;flex-direction:column;gap:2px;flex:1;overflow:auto}
.nav .sec{font-size:10.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#667085;padding:14px 10px 6px}
.nav a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:7px;text-decoration:none;color:#cfd4dc;font-size:14px;font-weight:500}
.nav a:hover{background:var(--ink-2);color:#fff}
.nav a.active{background:var(--ink-3);color:#fff;box-shadow:inset 3px 0 0 var(--red)}
.nav a svg{flex:0 0 18px;opacity:.85}
.nav a .badge{margin-left:auto;background:var(--red);color:#fff;font-size:11px;font-weight:700;border-radius:999px;padding:1px 7px}
.side-foot{padding:14px;border-top:1px solid var(--line-dark);display:flex;align-items:center;gap:10px;font-size:13px}
.side-foot small{display:block;color:var(--muted-dark)}
.avatar{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;font-weight:700;font-size:13px;color:#fff;background:var(--navy-2);flex:0 0 auto}
.avatar.lg{width:56px;height:56px;font-size:19px}
/* Main */
.main{min-width:0;display:flex;flex-direction:column}
.topbar{height:62px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:14px;padding:0 24px;position:sticky;top:0;z-index:15}
.topbar h1{font-size:18px;margin:0;letter-spacing:-.01em;color:var(--navy)}
.topbar .spacer{flex:1}
.sync{display:flex;align-items:center;gap:8px;font-size:12.5px;color:var(--muted)}
.dot{width:8px;height:8px;border-radius:50%;background:var(--green);box-shadow:0 0 0 0 rgba(18,183,106,.6);animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(18,183,106,.55)}70%{box-shadow:0 0 0 8px rgba(18,183,106,0)}100%{box-shadow:0 0 0 0 rgba(18,183,106,0)}}
.hamb{display:none;background:none;border:1px solid var(--line);border-radius:6px;padding:6px 9px;font-size:16px}
.content{padding:24px;max-width:1320px;width:100%}
/* Cards & grids */
.grid{display:grid;gap:16px}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g21{grid-template-columns:2fr 1fr}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);min-width:0}
.card-h{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px 18px;border-bottom:1px solid var(--line)}
.card-h h3{margin:0;font-size:15px;color:var(--navy)}
.card-h .sub{font-size:12.5px;color:var(--muted)}
.card-b{padding:16px 18px}
.kpi{padding:16px 18px}
.kpi .l{font-size:12.5px;color:var(--muted);font-weight:500}
.kpi .v{font-size:26px;font-weight:800;letter-spacing:-.02em;margin-top:6px;color:var(--navy)}
.kpi .d{font-size:12.5px;margin-top:4px;font-weight:600}
.up{color:var(--green)} .down{color:var(--red)}
.kpi.alert{border-color:var(--red);background:linear-gradient(0deg,var(--red-soft),var(--red-soft)),#fff}
/* Tables */
.tbl-wrap{overflow:auto}
table{width:100%;border-collapse:collapse;font-size:13.5px}
th{text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:600;padding:10px 14px;border-bottom:1px solid var(--line);background:#FAFBFC;white-space:nowrap}
td{padding:11px 14px;border-bottom:1px solid var(--line);vertical-align:middle;white-space:nowrap}
tr:last-child td{border-bottom:0}
tbody tr{transition:background .2s}
tbody tr.click{cursor:pointer}
tbody tr.click:hover{background:#F9FAFB}
tr.flash{animation:flash 2.4s ease}
@keyframes flash{0%,40%{background:rgba(225,25,35,.18)}100%{background:transparent}}
.num{font-variant-numeric:tabular-nums}
/* Status pills & tags */
.pill{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;padding:3px 9px;border-radius:999px;white-space:nowrap}
.pill:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.s-active{color:#027A48;background:var(--green-soft)}
.s-pending{color:#175CD3;background:var(--blue-soft)}
.s-grace{color:#B54708;background:var(--amber-soft)}
.s-lapsed{color:#fff;background:var(--red)}
.s-lapsed:before{background:#fff}
.tag{display:inline-block;font-size:11.5px;font-weight:600;padding:2px 8px;border-radius:5px;background:#EEF2F6;color:#364152;margin:2px 4px 2px 0}
.tag.on{background:var(--navy);color:#fff}
.chip{border:1px solid var(--line);background:#fff;border-radius:999px;padding:5px 11px;font-size:12.5px;font-weight:600;cursor:pointer;color:#344054}
.chip.on{background:var(--navy);border-color:var(--navy);color:#fff}
.carrier-dot{display:inline-block;width:9px;height:9px;border-radius:2px;margin-right:7px;vertical-align:middle}
/* Carrier tiles */
.ctile{padding:16px 18px;display:flex;flex-direction:column;gap:10px}
.ctile .top{display:flex;justify-content:space-between;align-items:center}
.ctile .nm{font-weight:700;color:var(--navy)}
.ctile .live{font-size:11px;font-weight:700;color:var(--green);display:flex;align-items:center;gap:6px;letter-spacing:.06em}
.ctile .row{display:flex;justify-content:space-between;font-size:13px;color:var(--muted)}
.ctile .row b{color:var(--text)}
.bar{height:6px;border-radius:999px;background:#EEF2F6;overflow:hidden}
.bar i{display:block;height:100%;background:var(--red);border-radius:999px}
/* Feed */
.feed{list-style:none;margin:0;padding:0}
.feed li{display:flex;gap:10px;padding:10px 0;border-bottom:1px dashed var(--line);font-size:13px;line-height:1.45}
.feed li:last-child{border-bottom:0}
.feed .ic{flex:0 0 26px;height:26px;border-radius:7px;display:grid;place-items:center;font-size:13px}
.feed .t{color:var(--muted);font-size:12px}
.feed li.new{animation:slidein .5s ease}
@keyframes slidein{from{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:none}}
/* Kanban */
.kanban{display:grid;grid-template-columns:repeat(5,minmax(170px,1fr));gap:12px;overflow:auto;padding-bottom:4px}
.col{background:#EEF1F5;border-radius:10px;padding:10px;min-height:120px}
.col h4{margin:2px 4px 10px;font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);display:flex;justify-content:space-between}
.kcard{background:#fff;border:1px solid var(--line);border-radius:8px;padding:10px;margin-bottom:8px;font-size:13px;box-shadow:var(--shadow)}
.kcard b{display:block;color:var(--navy)}
.kcard small{color:var(--muted)}
/* Chat */
.chat{display:flex;flex-direction:column;height:440px}
.msgs{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#FAFBFC}
.msg{max-width:84%;padding:10px 13px;border-radius:12px;font-size:13.5px;line-height:1.5}
.msg.ai{background:#fff;border:1px solid var(--line);align-self:flex-start;border-top-left-radius:4px}
.msg.me{background:var(--navy);color:#fff;align-self:flex-end;border-top-right-radius:4px}
.msg.sys{align-self:center;background:transparent;color:var(--muted);font-size:12px;padding:2px}
.msg .who{display:block;font-size:11px;font-weight:700;letter-spacing:.04em;margin-bottom:3px;color:var(--red)}
.msg.me .who{color:#9fb3d9}
.typing{display:inline-flex;gap:4px}
.typing i{width:6px;height:6px;border-radius:50%;background:#98a2b3;animation:bl 1.2s infinite}
.typing i:nth-child(2){animation-delay:.2s}.typing i:nth-child(3){animation-delay:.4s}
@keyframes bl{0%,80%,100%{opacity:.25}40%{opacity:1}}
.composer{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line);background:#fff;border-radius:0 0 var(--radius) var(--radius)}
.composer input{flex:1;font:inherit;font-size:14px;border:1px solid var(--line);border-radius:8px;padding:10px 12px}
.suggest{display:flex;gap:6px;flex-wrap:wrap;padding:0 12px 12px;background:#fff}
.replies{display:flex;flex-direction:column;gap:8px;padding:12px;border-top:1px solid var(--line);background:#fff}
.reply{text-align:left;border:1px solid var(--line);background:#fff;border-radius:8px;padding:10px 12px;font-size:13.5px;cursor:pointer;line-height:1.45}
.reply:hover{border-color:var(--navy);background:#F5F8FF}
/* Forms */
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.f{display:flex;flex-direction:column;gap:6px}
.f.full{grid-column:1/-1}
.f label{font-size:12.5px;font-weight:600;color:#344054}
.f input,.f select,.f textarea{font:inherit;font-size:14px;padding:9px 11px;border:1px solid var(--line);border-radius:8px;background:#fff}
.f input:focus,.f select:focus,.f textarea:focus{outline:2px solid var(--red-soft);border-color:var(--red)}
.yn{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:12px 0;border-bottom:1px solid var(--line);font-size:14px}
.yn .opts{display:flex;gap:6px}
.stepper{display:flex;gap:0;margin-bottom:18px;overflow:auto}
.stepper .st{flex:1;min-width:130px;display:flex;align-items:center;gap:8px;padding:10px 12px;border-bottom:3px solid var(--line);font-size:13px;color:var(--muted);font-weight:600;cursor:pointer;white-space:nowrap}
.stepper .st .n{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;background:#EEF2F6;font-size:12px}
.stepper .st.done{color:var(--green);border-color:var(--green)}
.stepper .st.done .n{background:var(--green);color:#fff}
.stepper .st.cur{color:var(--navy);border-color:var(--red)}
.stepper .st.cur .n{background:var(--red);color:#fff}
.saved{font-size:12.5px;color:var(--green);font-weight:600;display:flex;align-items:center;gap:6px;transition:opacity .3s}
.saved.saving{color:var(--muted)}
/* Drawer & modal */
.drawer-bg{position:fixed;inset:0;background:rgba(16,24,40,.35);z-index:40;opacity:0;pointer-events:none;transition:opacity .2s}
.drawer-bg.open{opacity:1;pointer-events:auto}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(480px,100%);background:#fff;z-index:41;transform:translateX(100%);transition:transform .25s ease;display:flex;flex-direction:column;box-shadow:var(--shadow-lg)}
.drawer.open{transform:none}
.drawer-h{padding:18px 20px;border-bottom:1px solid var(--line);display:flex;gap:12px;align-items:center}
.drawer-h h2{margin:0;font-size:18px;color:var(--navy)}
.drawer-b{padding:18px 20px;overflow:auto;flex:1}
.x{margin-left:auto;background:none;border:0;font-size:22px;cursor:pointer;color:var(--muted)}
.callbtns{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.callbtns .btn{justify-content:flex-start}
.stats3{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:14px 0}
.stats3 div{background:#F9FAFB;border:1px solid var(--line);border-radius:8px;padding:10px;text-align:center}
.stats3 b{display:block;font-size:20px;color:var(--navy)}
.stats3 span{font-size:11.5px;color:var(--muted)}
.timeline{list-style:none;margin:0;padding:0}
.timeline li{padding:8px 0 8px 18px;border-left:2px solid var(--line);position:relative;font-size:13px}
.timeline li:before{content:"";position:absolute;left:-6px;top:12px;width:10px;height:10px;border-radius:50%;background:#fff;border:2px solid var(--navy)}
.timeline small{color:var(--muted)}
.h5{font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin:18px 0 8px;font-weight:700}
.modal-bg{position:fixed;inset:0;background:rgba(16,24,40,.45);z-index:60;display:none;align-items:center;justify-content:center;padding:16px}
.modal-bg.open{display:flex}
.modal{background:#fff;border-radius:14px;max-width:440px;width:100%;padding:24px;box-shadow:var(--shadow-lg)}
.modal h3{margin:0 0 6px;color:var(--navy)}
.modal p{color:var(--muted);font-size:14px;line-height:1.55;margin:0 0 14px}
.cred{background:#F9FAFB;border:1px dashed #cfd4dc;border-radius:8px;padding:12px;font-family:ui-monospace,Menlo,monospace;font-size:13px;line-height:1.7;margin-bottom:16px}
/* Toast */
.toasts{position:fixed;top:72px;right:20px;z-index:70;display:flex;flex-direction:column;gap:10px;width:min(380px,calc(100% - 40px))}
.toast{background:#fff;border:1px solid var(--line);border-left:4px solid var(--navy);border-radius:10px;padding:12px 14px;box-shadow:var(--shadow-lg);font-size:13.5px;line-height:1.45;animation:slidein .3s ease}
.toast.danger{border-left-color:var(--red)}
.toast.ok{border-left-color:var(--green)}
.toast b{display:block;color:var(--navy);margin-bottom:2px}
.toast .acts{margin-top:8px;display:flex;gap:8px}
/* Presenter */
.presenter{position:fixed;right:16px;bottom:16px;z-index:50}
.presenter .toggle{background:var(--ink);color:#fff;border:1px solid var(--line-dark);border-radius:999px;padding:7px 12px;font-size:12px;font-weight:600;cursor:pointer;opacity:.55}
.presenter .toggle:hover{opacity:1}
.presenter .panel{display:none;position:absolute;bottom:42px;right:0;width:250px;background:var(--ink);color:#d0d5dd;border:1px solid var(--line-dark);border-radius:10px;padding:12px;font-size:12.5px;line-height:1.5}
.presenter.open .panel{display:block}
.presenter .panel .btn{width:100%;margin-top:8px}
.presenter kbd{background:var(--ink-3);border:1px solid var(--line-dark);border-radius:4px;padding:0 5px;font-size:11px;color:#fff}
/* Login */
.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}
.login-art{background:radial-gradient(900px 400px at 80% 0%,rgba(225,25,35,.4),transparent 60%),linear-gradient(160deg,#0A0A0B,#12274A);color:#fff;padding:48px;display:flex;flex-direction:column;justify-content:space-between}
.login-art h2{font-size:clamp(28px,3.2vw,42px);letter-spacing:-.03em;line-height:1.08;margin:0 0 14px}
.login-art p{color:#c4cad6;font-size:16px;line-height:1.6;max-width:440px}
.login-form{display:flex;align-items:center;justify-content:center;padding:32px;background:#fff}
.login-form form{width:100%;max-width:360px}
.login-form h3{margin:0 0 6px;font-size:24px;color:var(--navy)}
.login-form p{color:var(--muted);margin:0 0 22px;font-size:14px}
.login-form .f{margin-bottom:12px}
.login-form .btn{width:100%;padding:12px;margin-top:6px}
/* Recruit pages */
.pcard{overflow:hidden}
.pcard .bnr{height:64px;background:linear-gradient(120deg,var(--navy),#0A0A0B)}
.pcard .bd{padding:0 18px 16px;margin-top:-26px}
.pcard .avatar{border:3px solid #fff}
.pcard h4{margin:8px 0 2px;color:var(--navy)}
.pcard .url{font-size:12.5px;color:var(--muted);font-family:ui-monospace,Menlo,monospace;word-break:break-all}
.pcard .mini{display:flex;gap:16px;margin:12px 0;font-size:12.5px;color:var(--muted)}
.pcard .mini b{color:var(--text);font-size:15px;display:block}
.pcard .acts{display:flex;gap:8px}
.score{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:10px}
.score div{border:1px solid var(--line);border-radius:8px;padding:12px;text-align:center}
.score b{display:block;font-size:22px;color:var(--navy)}
.score span{font-size:12px;color:var(--muted)}
.muted{color:var(--muted)}
.small{font-size:12.5px}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.mt{margin-top:16px}
.empty{padding:30px;text-align:center;color:var(--muted)}
@media (max-width:1100px){.g4{grid-template-columns:repeat(2,minmax(0,1fr))}.g21{grid-template-columns:1fr}}
@media (max-width:860px){
  .shell{grid-template-columns:1fr}
  .side{position:fixed;left:0;top:0;bottom:0;width:248px;z-index:45;transform:translateX(-100%);transition:transform .25s}
  .side.open{transform:none}
  .hamb{display:block}
  .g3,.g2{grid-template-columns:1fr}
  .content{padding:16px}
  .topbar{padding:0 16px}
  .sync .lbl{display:none}
  .login{grid-template-columns:1fr}.login-art{padding:32px 24px;min-height:auto}.login-art .tour{display:none}
  .form-grid{grid-template-columns:1fr}
}
@media (max-width:520px){.g4{grid-template-columns:1fr 1fr}.kpi .v{font-size:21px}.callbtns{grid-template-columns:1fr}}